Terms of use
1. These terms
These terms are an agreement between Askio ("we") and the organisation that uses Askio ("you"). They cover askio.me, Askio Knowledge and Askio Studio. Askio is in the process of registering as a company. Our registered details will be published here once that is complete. If your organisation has signed a separate agreement with us, that agreement takes priority.
2. Your account
Your administrators invite people and decide what each person can use and see. Keep sign-in details private and tell us at info@askio.me if you think an account has been misused.
3. Your content
You own the documents and content you put into Askio, and the drafts Kio produces for you. You give us permission to store and process that content only to provide the service to you. You confirm you have the right to upload it.
4. What Kio writes
Kio's answers and drafts are produced by AI and can be wrong or incomplete. Check sources and review content before you rely on it or publish it. You are responsible for what you publish.
5. Fair use
Don't use Askio to break the law, to create misleading or harmful content, to infringe others' rights, or to try to access another organisation's data or disrupt the service.
6. Other platforms
If you connect LinkedIn, Facebook, Instagram or another service, your use of that service is also governed by its own terms. We are not responsible for changes those platforms make.
7. Fees
Fees, credits and add-ons are as agreed in your order or proposal, which also sets out invoicing and payment terms.
8. Ending the service
You can stop using Askio at the end of your current billing period, by telling us in writing. We may suspend an account that breaks these terms. After the account ends you can ask for an export of your content within 30 days, after which we delete it.
9. Our responsibility
We work hard to keep Askio available and secure, but we provide it "as is" and cannot promise it will always be uninterrupted or error-free. To the extent the law allows, we are not responsible for indirect or consequential losses, and our total responsibility is limited to the fees you paid us in the twelve months before the claim.
10. Law and contact
These terms are governed by the laws of the Republic of South Africa. Questions: info@askio.me.
